Policies

• All prices on FidgetPals.dk are listed in DKK or EUR and include applicable VAT.

• We accept payments via direct bank transfers, Credit/Debit card.

• By placing an order, you confirm that you are at least 18 years old or have parental consent.

• Orders are processed upon receipt of payment. We reserve the right to cancel orders due to pricing errors or stock availability.

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• We deliver to EU countries and selected international locations.

• Shipping costs and estimated delivery times are displayed at checkout.

• Orders are typically dispatched within 7 business days.

• If your order is delayed, we will notify you as soon as possible.

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• Under EU law, you have the right to withdraw from your purchase within 14 days of receiving the product, without providing a reason.

• To exercise your right of withdrawal, you must notify us via email at [Insert Contact Email] before the deadline.

• Items must be returned in their original condition and packaging.

• Refunds will be processed within 14 days of receiving the returned product. Return shipping costs are the responsibility of the customer unless the item is defective.

• Our products come with a 2-year warranty as required by EU law. If a product is faulty, please contact us at [Insert Contact Email] with proof of purchase.

• We will repair, replace, or refund defective items in accordance with EU consumer protection regulations.

• We process personal data in compliance with the General Data Protection Regulation (GDPR).

• We collect and store customer data only for order fulfillment and customer service purposes.

• We do not share your information with 3rd parties without permission